Home Terms & Conditions

Terms & Conditions

Although we make every effort to ensure that descriptions and pictures of our goods are as accurate as possible, we hope that you will understand that the uniqueness and hand crafted nature of the products means that there may be slight variation in colour, size and pattern.

Returns and Exchanges
We hope you will be delighted with your purchase. If however for any reason you are not satisfied with the product or found any defect we will replace the product free of cost or issue a refund depending on the case. Exchanges or returns must be made within 15 days of receiving your order. Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to us. We can not be held liable for goods that do not reach us.

Returns and exchanges of bulk orders will be made as per the agreed terms at the time of contract.

Shipping
All goods are shipped from our production centers and warehouse in India. Normally goods are shipped from Jaipur, New Delhi and Kolkata. For sending goods outside India we normally use UPS, DHL & Fedex as our logistic partners.

Disputes
All disputes will be subject to Jaipur juridiction.